I Love PhilippinesCanada

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Terms and Conditions

Last Updated: [2025/16/13]

Welcome to I Love PhilippinesCanada! By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. ✅ Use of Our Website

By browsing and shopping on our website, you agree to:

Provide accurate and complete information
Use our site only for lawful purposes
Not misuse or interfere with our services or content

2. 🛒 Products and Orders

All products are subject to availability
Prices are shown in Canadian Dollars (CAD) and may change without notice
We reserve the right to cancel any order due to pricing errors, stock issues, or suspected fraud

3. 🚚 Delivery and Pickup

Local delivery and pickup instructions will be provided at checkout
You are responsible for providing the correct delivery address and contact information
Missed deliveries or pickups may result in rescheduling fees

4. 💸 Payment

We accept secure payment methods via [list your payment options: e.g., credit card, PayPal, e-Transfer].
Your payment information is processed securely—we do not store credit card details.

5. 🔁 Returns and Refunds

Please review our Return and Refund Policy for details.
All sales are final unless an item is damaged or incorrect upon delivery.

6. 🔐 Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your personal information.

7. 🛑 Prohibited Use

You agree not to:

Reproduce, copy, or resell our products or content
Attempt to gain unauthorized access to our systems
Use our website for spam, fraud, or illegal activity

8. 📬 Contact Information

If you have any questions about these Terms, please contact us:

I Love PhilippinesCanada
📧 Email: [mado_1018@yahoo.com]
📍 Regina, Saskatchewan, Canada

9. 📅 Changes to Terms

We may update these Terms from time to time. Continued use of the website means you accept any changes.

Return and Refund Policy

Last updated: [2025/06/13]

At I Love PhilippinesCanada, we aim to provide you with high-quality Filipino products and excellent customer service. If you're not fully satisfied with your purchase, please review our return and refund policy below.

1. ❌ All Sales Are Final on:

Frozen items (e.g., hotdogs, tocino, longganisa)
Snacks and groceries (due to food safety regulations)
Personal care and beauty products (for hygiene reasons)

🚫 We cannot accept returns or refunds on these items unless they arrive damaged or incorrect.

2. 📦 Damaged or Wrong Items

If you receive a damaged, expired, or incorrect product, please contact us within 48 hours of receiving your order.

Steps:

Take clear photos of the item and packaging
Email us at: [mado_1018@yahoo.com]
Include your order number, name, and the issue

✅ If approved, we may offer:

A replacement item
A store credit
A refund to your original payment method

3. 💳 Refund Processing Time

Approved refunds will be processed within 5–7 business days
Store credit can be issued faster (within 24–48 hours)

4. 📍 In-Store Pickup or Local Delivery Orders

Please check your items when picking up or receiving them. If there is an issue, notify us on the same day to be eligible for a refund or replacement.

5. ❓ Questions?

We are here to help and want you to enjoy your Filipino favorites with peace of mind.